Answer by crmprogdev for Auto response email not triggered when case created...
You say the email template is contained in a public folder. I seriously doubt the force.com site users have access to this folder. But presumably the trigger should run in the context of the case...
View ArticleAuto response email not triggered when case created from public site
Hi I am building custom web to case functionality, Here case getting created from Lighting component which is hosted in a force.com site. As soon as the case submitted from the site, case is created...
View ArticleAnswer by Sudarshan for Auto response email not triggered when case created...
I have resolved this issue,The take away, whenever an after insert trigger try to update the same case / lead, with out adding below statement. Database.DMLOptions and...
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